Implementation of Pharmacy Services for Cases of Acute Non-Dehydrated Diarrhea in Children in South Tangerang City, Banten, Indonesia
DOI:
https://doi.org/10.37506/h3ambg28Keywords:
self medication, minor ailment, pharmacy staff, acute diarrheaAbstract
Background Self-medication for minor ailment is a common practice worldwide, including in Indonesia such as when patient seek medication with acute non-dehydration diarrhea but many studies reported that there was still problems in patient knowledge when conducting their self medication. This study aimed to examine the implementation of services provided by Pharmacy staff in South Tangerang City, Banten Province, Indonesia, for pediatric patients with acute non-dehydration diarrhea.
Methods This study had a cross-sectional design and the data obtained were described descriptively. Data were collected by interviewing selected pharmacy staff to explore how they responded or provided services to patients who asked for their advice on managing diarrhea. The interview rubric was created by referring to minor ailments service flow, which includes three parameters: the patient assessment, the drug recommendations given, and the information conveyed to patients. The sample were staff from 43 pharmacies in the South Tangerang city area who were randomly selected based on pharmacy data obtained from the local city health office.
Conclusion As many as 48.84% of pharmacy staff provided treatment consistent with WHO recommendations. Pharmacy staff need to improve their role in managing acute non-dehydration diarrhea patient.
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